We offer free shipping on all orders over £150. For orders under £150, a flat shipping fee of £9 applies.

We have a 30-day return policy, allowing you to return items in their original condition and packaging within 30 days of receipt. Customers are responsible for return shipping fees unless the return is due to our mistake, such as defective or incorrect items.

To initiate a return, please contact us at info@wearyourhalo.com. Once your return is approved, we’ll provide instructions for sending the item back to us in the U.S. Please note that customs duties and fees for returned items are the customer’s responsibility.

For exchanges, you’ll need to cover the return shipping, but we’ll ship the new item free of charge.

Orders are processed within 24 hours and shipped within 48 hours. Delivery typically takes 3-5 business days. We guarantee that all orders will be delivered within a maximum of 7 business days.

General Information About Shipment

• Processing Time: Orders are processed within 24 hours of being placed.

• Shipping Time: Delivery typically takes 3-5 business days, with a maximum delivery time of 7 business days.

• Shipping Cost: A flat fee of £9 applies to orders under £150, while shipping is free for orders over £150.

• International Shipping: All orders are shipped from the U.S. to the U.K. using trusted carriers such as FedEx, DHL, and USPS.

• Customs Duties and Taxes: Customers are responsible for paying VAT, customs duties, and any other import charges.

For further assistance, please email us at info@wearyourhalo.com.